RETURN POLICY
Buyers wishing to return merchandise to must first email us at support@hikingandcampingscouts.com
and obtain a Return Authorization (RA)
number. RA numbers are valid for 30 days from the date of issuance, and must be
obtained within 30 days of ship date. Returns will be handled according to the
following schedule:
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Return Condition
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J Kuhns Enterprises, Inc. Return Policy
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Defective Upon Shipment
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Credit for cost of item(s) or replacement
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Refused Delivery
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Credit for cost of item(s) minus 15% or $5 restocking fee*
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Accepted Delivery
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Credit for cost of item(s) minus 15%-100% restocking fee*
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Damaged, Missing Parts
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Non-Returnable
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** We reserve the right to evaluate product return conditions and assess
restocking fees at our own discretion. **
Defective products are eligible for credit or replacement within 30 days of invoice
date. Replacements will be shipped upon receipt of defective merchandise via
ground shipment at our expense. Advance replacements are available, but must be
paid for at the time replacement ships. All returns should be sent prepaid
shipping to 2490 South 1350 West Nibley,
UT 84321
(our returns handling center). Return shipping on defective merchandise may be
reimbursed up to the original shipping cost of the item (excluding a small
fee). Packages must have RA number written visibly on shipping box with a brief
description of the product defect inside. All items must be returned in the
original packaging. Neither HikingAndCampingScouts.com or our return processor
is responsible for any item not received at its warehouse. Allow 7-10 business
days for processing returns. WE DOES NOT HANDLE REPAIRS.
LOST IN SHIPMENT
It is the responsibility of buyers to notify HikingAndCampingScouts.com of
any lost or damaged shipments. Buyer will be responsible for processing the
return and claim for any damaged item HikingAndCampingScouts.com will process
all traces and claims on lost or stolen packages. Buyers are responsible for
all shipping charges for unaccepted or refused delivery of shipments. Shipping
charges are non-refundable.
** Any address corrections made in transit or after shipment has occured
will be invoiced a $10.00 fee. **
WARRANTY
All warranties for products purchased through HikingAndCampingScouts.com are
the responsibility of the respective manufacturers. All issues, claims and
questions concerning product warranties should be submitted directly to the
manufacturers.
LIMITATION OF LIABILITY
Under no circumstances shall HikingAndCampingScouts.com or any other party
involved in creating, distributing, or supplying products for HikingAndCampingScouts.com
be liable for any direct, indirect, incidental, special, or consequential
damages that result from products purchased from HikingAndCampingScouts.com,
the use or inability to use the site, the cost of procurement of substitute
goods and services, unauthorized access to or alteration of your transmissions
or data, statements or conduct of any third party on the site. You hereby
acknowledge that this paragraph shall apply to all content, merchandise, and
services available through the Web site. In the event that your state does not
allow the exclusion or limitation of liability for damages, in such states
liability is limited to the fullest extent permitted by law.
INDEMNIFICATION
You agree to indemnify and hold us, and our subsidiaries, affiliates,
officers, directors, agents, co-branders or other partners, and employees,
harmless from any claim or demand, including reasonable attorneys' fees, made
by any third party due to or arising out of content that is taken from and or
utilized from the HikingAndCampingScouts.com Web site.
* Placing and order indicates acceptance of all terms and policies stated
herein *
* All HikingAndCampingScouts.com policies and procedures are subject to
change without notice *